General

Can I pay using PayPal?
Yes, we do accept PayPal payments. At checkout, it will give you the option of paying through PayPal. Just click the big pay by PayPal button. However, if y...
Thu, 6 Nov, 2014 at 2:23 PM
Can I pay by check?
Yes you may pay by check for orders over $96.00. Simply visit your bank and have them issue you a check in US DOLLARS for the price of the product. Then ...
Thu, 6 Nov, 2014 at 3:16 PM
Can I pay by fax?
Yes, you can pay by fax. Please fill in the form at: http://www.solutionbox.com/orderfax.htm and fax to 1-973-215-6728 (US).
Thu, 6 Nov, 2014 at 3:18 PM
Can I order over the phone?
Yes, you may order over the phone. Fill out the form at: http://www.solutionbox.com/orderphone.htm so you know what we need. Then call: 616-218-1443 (US) ...
Thu, 6 Nov, 2014 at 3:18 PM
My credit card was declined, though I know it is a valid card.
We’ve set up a new payment system recently via PayPal, and hopefully your card will work with this system. When you order click on the big blue Pay with Pay...
Thu, 6 Nov, 2014 at 3:45 PM
How do I get a refund for a product I purchased?
To request a refund for a product you’ve purchased, just submit a support ticket using this eSupport system. Be sure to tell us your name, the name of the p...
Thu, 6 Nov, 2014 at 3:46 PM
How do I return my CoachStart Manual?
I’m sorry that the product did not meet your needs.  We will be happy to issue a refund for your CoachStart Manual.  In order to receive a refund, you will...
Thu, 6 Nov, 2014 at 3:46 PM